Cookie Policy
This website uses cookies.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You can at any time change or withdraw your consent at any time.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Notice.
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| CRAFT_CSRF_TOKEN | bournemouthpavilion.co.uk | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | Session | Necessary |
| _gcl_au | .google.com | Google Tag Manager sets the cookie to experiment Marketing efficiency of websites using their services. | 3 months | Analytics |
| _ga | .google.com | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days | Analytics |
| _gid | .google.com | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | Analytics |
| _gat_UA-* | .google.com | Google Analytics sets this cookie for user behaviour tracking. | 1 minute | Analytics |
| _ga_* | .google.com | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | Analytics |
| rc::a | .google.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | Necessary |
| rc::c | .google.com | This cookie is used to distinguish between humans and bots. | Session | Necessary |
| __utma | .google.com | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | 2 years | Analytics |
| __utmb | .google.com | Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | 1 day | Analytics |
| __utmc | .google.com | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Session | Analytics |
| __utmd | .google.com | This cookie is used to assign specific visitors into segments, this segmentation is based on visitor behavior on the website - the segmentation can be used to target larger groups. | 1 day | Analytics |
| __utmv | .google.com | Saves user-defined tracking parameters for use in Google Analytics. | Session | Analytics |
| __utmz | .google.com | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | 6 months | Analytics |
| collect | .google.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Analytics |
| td | .google.com | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | Analytics |
| ads/ga-audiences | .google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Marketing |
| NID | .google.com | This cookie provides ad delivery or retargeting, store user preferences. | 6 months from a user’s last use | Marketing |
| AEC | .google.com | This cookie ensures requests within a browsing session are made by the user, and not by other sites. This cookie prevents malicious sites from acting on behalf of a user without that user’s knowledge. | 6 months | Security |
| SOCS | .google.com | This cookie stores the user's state regarding their cookies choices. | 13 months | Necessary |
| APISID | .google.com | no description | 2 years | Marketing |
| HSID | .google.com | This cookie provides fraud prevention. | 2 years | Necessary |
| SAOISID | .google.com | no description | 2 years | TBC |
| SID | .google.com | This cookie provides ad delivery or retargeting, provide fraud prevention. | 2 years | Marketing |
| SIDCC | .google.com | This cookie provides the identification of trusted web traffic. | 1 year | Necessary |
| SSID | .google.com | This is a security and tracking cookie designed to collect information about user activities across various websites that use Google services, including Google Ads, and to personalize ads based on user interactions | 2 years | Marketing |
| _fbp | Meta Platforms, Inc. | Facebook sets this cookie to display Marketings when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. | 3 months | Marketing |
| _fbc | Meta Platforms, Inc. | This cookie is used by Facebook to target advertisement based on user behavior and preferences across multiple websites. The cookie contains an encrypted ID which allows Facebook to identify the user across websites. | 3 months | Marketing |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | Marketing |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | Marketing |
| IDE | .doubleclick.net | This cookie provides ad delivery or retargeting. | 13 months | Marketing |
| ar_debug | .doubleclick.net | This cookie is used by DoubleClick to debug ads. | 1 year | Functional |
Strictly Necessary Cookies (purchasing tickets)
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| TNEW | TNEW | Used by TNEW to store encrypted session information for LIVE sites. The cookie is used to manage and retain what actions a user has conducted during the session. | Session | Necessary |
| TNEWQA | TNEW | Used by TNEW to store encrypted session information for TEST sites. The cookie is used to manage and retain what actions a user has conducted during the session. | Session | Necessary |
| OPG | TNEW | This functions in the same way as the TNEW cookie referred to above but is used by TNEW to store encrypted session information for the One-Page Giving pages on LIVE sites. | Session | Necessary |
| OPGQA | TNEW | This functions in the same way as the TNEWQA cookie referred to above but is used by TNEW to store encrypted session information for the One-Page Giving pages on TEST sites. | Session | Necessary |
| Tneworder* | TNEW | Used by TNEW to permit users to return to the Receipt page after having completed an order and view the details of the order. | Session | Necessary |
| TN_SSO | TNEW | Used by TNEW to store encrypted session information for access to the TNEW Administration Site. This assists with validating authentication for Tessitura Staff to the Administration Site. For use in TNEW v7.57+. | Session | Necessary |
| ASPXFORMSAUTH | TNEW | Used by TNEW to indicate a user’s site permissions including access to the TNEW Administration Site. This supports the security of the service. | 48 hours after last use | Necessary |
| ASP.NET_SessionID | TNEW | Used by ASP.NET to manage user sessions. This identifies the unique user using a random key, similar to the TNEW, TNEWQA, OPG, or OPGQA cookies, but used by ASP. NET. | Session | Necessary |
| __RequestVerificationToken | TNEW | Used by TNEW to verify form submissions and prevent cross-site request forgery attacks. | 48 hours | Necessary |
| nlbi_* | Imperva | Used by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva. | Session | Necessary |
| incap_ses_ * | Imperva | Used by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva. | Session | Necessary |
| reese84 | Imperva | Used by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva. | 30 days | Necessary |
| reese84-resubmit-token | Imperva | Used by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva. | 60 seconds | Necessary |
| visid_incap_ * | Imperva | Used by a third party web security service, Imperva, which is built into the TNEW architecture to protect the application and infrastructure by filtering out malicious requests. For more information, visit Imperva. | 12 Months | Necessary |
| _ cf_bm | Cloudflare | Used by a third party service provider, Cloudflare, to filter out malicious requests and optimize page load times. For more information, visit Cloudflare. | 30 Minutes | Necessary |
| QueueITAccepted-* | Queue-it | Used by Queue-it version 2.5 to authenticate a user when a virtual waiting room is enabled. For more information, visit Queue-it. | Variable (based on the amount of time a user may access your TNEW site after exiting the waiting room) | Necessary |
| Queue-it* | Queue-it | Used by all Queue-it versions when a virtual waiting room is enabled. For more information, visit Queue-it. | Session | Necessary |
| _GRECAPTCHA | Google reCAPTCHA | Used on Create Account, Create Account Brief, Update Account, Guest Checkout, and One-Page Giving Pages when Google reCAPTCHA is enabled. reCAPTCHA is used to protect TNEW sites from fraudulent account creation and payments. For more information, visit Google. | 6 months | Necessary |
| rc::a | Google reCAPTCHA | Used on Create Account, Create Account Brief, Update Account, Guest Checkout, and One-Page Giving Pages when Google reCAPTCHA is enabled. reCAPTCHA is used to protect TNEW sites from fraudulent account creation and payments. For more information, visit Google. | Persistent | Necessary |
| rc::c | Google reCAPTCHA | Used on Create Account, Create Account Brief, Update Account, Guest Checkout, and One-Page Giving Pages when Google reCAPTCHA is enabled. reCAPTCHA is used to protect TNEW sites from fraudulent account creation and payments. For more information, visit Google. | Session | Necessary |
| BIGipServereu.gateway.mastercard.int-asset-https-pool | Mastercard Third Party Hosted Payments | Used when Mastercard Third Party Hosted Payments are enabled. For more information visit Mastercard. | Session | Necessary |
| TS* | Mastercard Third Party Hosted Payments | Used when Mastercard Third Party Hosted Payments are enabled. For more information visit Mastercard. | Session | Necessary |
| ASP ASP.NET_SessionID | Worldpay Third Party Hosted Payments | Used when Worldpay Third Party Hosted Payments are enabled. For more information visit Worldpay. | Session | Necessary |
| JSESSIONID | Tessitura Merchant Services | Used when Tessitura Merchant Services are enabled. Maintains a unique user session for Tessitura Merchant Services server. No personally identifiable information is collected. | 5 days | Necessary |